Oman Air Named ‘Best Airline Staff in the Middle East’ at the Skytrax 2023 World Airline Awards

Oman Air has been designated ‘Best Airline Staff in the Middle East’ at the Skytrax 2023 World Airline Awards. Aboudy Nasser, Chief Commercial Officer, received the award on behalf of the company during the Paris Air Show, with members of the airline’s team in France also in attendance. Oman Air also scored highly in a string of global rankings, including 8th for World’s Best First Class Airline Seats, 12th for World’s Best First Class Airlines, 14th for World’s Best Airline Cabin Crew, 18th for World’s Best Inflight Entertainment, and 27th in the World’s Top 100 Airlines list, climbing 10 places from last year. The World Airline Awards, which are in their 24th year, are voted for by travellers from all over the world based on their experiences both on board and at the airport. Eng. Abdulaziz Al Raisi, Chief Executive Officer of Oman Air, said, “Our people are the heart an d soul of our airline. We are driven by a passion that embodies exceptional professionalism and going above and beyond to create extraordinary and unforgettable moments for every guest. Receiving this prestigious award for the sixth time amongst our other global rankings is a source of immense pride and a testament to our unwavering commitment to set new benchmarks for guest experience, year after year.” Edward Plaisted, CEO of Skytrax , added, "It is a superb achievement for Oman Air to win this award for having the Best Airline Staff Service in the Middle East for the sixth time. The unique hospitality provided by the multi-national cabin crew and ground services team is clearly very popular with customers of Oman Air." Launched in 1999 by Skytrax , the Wo rld Airline Awards are widely regarded as ‘the Oscars of the aviation industry’ , remain ing totally independent and impartial. Over 100 customer nationalities participated in the 2022-2023 survey, with travellers across the globe tak ing part each year in th e world’s largest airline passenger satisfaction survey to decide the winners. Distinguishing itself for its personalised service , authentic Omani hospitality, and meticulous attention to all elements of the guest journey, Oman Air continues to position i tself among the world’s m ajor carriers . Having won the ‘Best Airline Staff in the Middle East’ Award in 2011, 2014, 2015, 2017 and 2021, t he airline also recently earned the 2023 Five-Star Major Airline rating by the Airline Passenger Experience Associatio n (APEX), as well as World’s Leading Airline: Business Class, World’s Leading Airline: Customer Experience, and World’s Leading Airline Lounge at the World Travel Awards 2022.

Oman Air Moves to New Terminal at Jeddah’s King Abdulaziz Int'l Airport

Oman Air has moved to the new Terminal 1 at King Abdulaziz International Airport, signaling the airline’s ongoing commitment to scheduled passenger service linking Muscat and Jeddah. The transition was marked by an official ceremony attended by His Excellency the Consul General of Oman Mr. Mubarak AlHanai along with a number of Omani and Saudi officials on 29 January 2022, and coincided with the arrival of Oman Air flight WY1675 which was welcomed with a traditional water salute. Passengers disembarking the flight were presented flowers while the flight’s crew had their photo taken with His Excellency during an Oman Air-themed cake cutting. Hamad Al Harthi, Oman Air Senior Manager of Sales (GCC, Middle East & Africa), said, “We’re delighted that our flights will now arrive and depart from the new Terminal 1 in Jeddah, which offers passengers a seamless travel experience in a truly state-of-the-art facility. Oman Air has a long-standing presence in Jeddah and this transition reflects our renewing of that presence as we look forward to growing our flight frequencies in the years ahead.” Originally launched in December 1998, direct wide body flights between Muscat and Jeddah have proved popular with passengers. Prior to the pandemic, Oman Air operated four daily flights between the two cities, a schedule that has since been scaled back to five weekly flights following decreased demand for travel resulting from COVID-19 restrictions in place around the world.

Oman Air Marks Three-Decade Legacy in the Skies

Oman Air is passing a major milestone this month with the occasion of its 30 th anniversary, a journey which began in March 1993 with a single flight between the cities of Muscat and Salalah. The route, operated by Boeing 737-300, marked the launch of the airline’s domestic network, which was followed shortly after with its first international flight between Muscat and Dubai. Over the past three decades, the airline has gone from strength to strength and now flies to over 45 destinations as far as Europe and the Far East, with a strong international presence and a reputation for providing high quality products and outstanding customer service. “Thirty years as Oman’s national airline is a milestone to be proud of,” said Eng. Abdulaziz Al Raisi, Chief Executive Officer of Oman Air. “In that time, Oman Air has grown from a small regional carrier connecting Omanis across the country to an award-winning airline connecting visitors from around the world to Oman’s diverse natural beauty and rich culture. Despite the challenges of the last few years, our goal continues to be to serve our country by enabling Oman’s Vision 2040 ambitions, whether through job creation, supporting the tourism and logistics industries, or increasing inward investment. With three decades of experience and expertise to build on, we’re looking to the future with renewed optimism.” A cornerstone of Oman’s socio-economic development, since its maiden flight, Oman Air has carried millions of passengers into the country, providing them with an authentic introduction to Omani hospitality and culture. It has laid the foundations for a tourism industry that has increased ten-fold over the last 30 years, contributing to the creation of hundreds of thousands of direct and indirect jobs. It has transformed the local aviation industry, not least by bringing training in-country with its state-of-the-art Flight Training Centre, as well as running a number of successful graduate training programmes. Meanwhile, it has maintained a steady rise in Omanisation, which now stands at 94% (excluding female cabin crew). Keeping pace with the rapid development of the aviation industry, the airline continues to operate a fleet of modern, fuel-efficient aircraft, while driving its commitment to operational excellence. In 2022, Oman Air was ranked most punctual in the Middle East and Africa, as per the results of the 2022 On-Time Performance Review by global aviation analytics leader, Cirium. The airline’s on-time arrivals stood at 91.38%, making it one of the best performing airlines globally. At the same time, its on-board products have attracted international acclaim, most recently earning the 2023 5-Star Major Airline rating by the Airline Passenger Experience Association (APEX), as well as the World's Leading Airline - Business Class and World's Leading Airline - Customer Experience at the World Travel Awards 2022. As it looks to the coming years, Oman Air is working towards joining the oneworld Alliance, which will see it broaden its network’s global reach and provide guests with huge benefits and greater travel options, while further strengthening its leading position in the Middle East by focusing on agility, efficiency, and new market opportunities. Oman Air supplement: https://www.omanair.com/storage/assets/Oman-Air-Supplement.pdf

Oman Air Marks 10th Anniversary flying to Zurich

Oman Air Marks 10th Anniversary of Muscat-Zurich-Muscat Service with Route Resumption Oman Air has resumed with effect from 1st December 2021 direct service on its Muscat-Zurich-Muscat route. The route resumption coincides with Oman Air’s 10th anniversary flying to Zurich (ZRH) from its base in Muscat (MCT). Initially introduced on 2nd December 2011, the route was paused temporarily due to the unprecedented pandemic and subsequent downturn in global aviation and travel. Due to strong demand for the route, however, and with the reassurance of its 5-Star COVID-19 Airline Safety Rating from Skytrax, Oman Air is once again delighted to welcome its valued guests on board. In a scaled-down, socially distanced ceremony held at Zurich Airport, Lina Samman, Oman Air Country Manager for Switzerland, accompanied by several Zurich Airport officials, spoke to passengers, local press, and airline partners ahead of the departure of flight WY 154 from Zurich to Muscat. “This evening’s flight from Zurich to Muscat not only resumes scheduled passenger service, but also marks ten years of exceptional service, connecting travellers to the Sultanate of Oman’s natural beauty, its cultural richness, and the genuine kindness and openness of its people.”

Oman Air Launches Global Summer Escape Sale

Gearing up for the summer, Oman Air, the national carrier of the Sultanate of Oman, has launched its Global Summer Escape Sale. Up until 30 May 2023, guests can save up to 20% on Business and Economy Class fares to a range of must-visit cities including Paris, Bangkok, Istanbul, Kuala Lumpur, Milan, Moscow, and many more, while enjoying seamless connectivity, award-winning on-board service, and genuine Omani hospitality. With the airline having increased its flights in time for peak season, it’s the ideal time for a dream getaway. The Global Summer Escape Sale will run until 30 May 2023. Travel is valid from 21 May 2023 to 31 October 2023 on selected destinations. Tickets can be purchased through omanair.com, the Oman Air app, the Call Centre, any Oman Air sales office and official travel agents. Terms and conditions apply.

Oman Air Increases Flights to Moscow

Oman Air, the national carrier of the Sultanate of Oman, has increased the frequency of flights to Moscow as part of its summer schedule. Offering maximum comfort and convenience to its guests, the airline will be flying daily using its popular Airbus A330 wide-body aircraft. The non-stop flight from Muscat will depart at 15:35 and arrive in Moscow at 20:55, while the return sector will depart from Moscow at 23:20 and arrive in Muscat at 06:30. Guests travelling to Muscat or Moscow should ensure they are aware of official requirements to enter or transit through the country. Those wishing to enhance their stay can also book a customised Moscow holiday package through Oman Air Holidays by visiting holidays.omanair.com. To book a flight or for more information, visit omanair.com.