Oman Air has been named top in the Middle East and Africa (MEA) for punctuality. As per the results of the 2022 On-Time Performance Review by global aviation analytics leader, Cirium, the airline’s on-time arrivals stood at 91.38%, almost 5% ahead of the region’s second highest ranking airline. The annual Cirium On-Time Performance Review is considered the global gold standard for airline and airport performance, its results based on data collected from more than 600 sources of real-time flight information. It defines on-time flights as those that arrive within 15 minutes of the scheduled gate arrival. Captain Nasser bin Ahmed Al Salmi, Chief Operating Officer at Oman Air, said, “During 2022, the global operational environment has been challenging, with many airports affected by disruptions and resource challenges, as well as the lingering effects of Covid-19. Despite such a backdrop, we have continued to maintain an excellent service record. To have achieved this recognition for on-time performance against some of the world’s most reputable airlines is a testament to the dedication and hard work of all Oman Air staff across our global network. As we enter into 2023, we look forward to continuing to pursue excellence in all elements of our guest experience, from punctuality to convenience, our products and services, and of course our signature Omani hospitality.” Continuing to position itself as a major international carrier, Oman Air has set several benchmarks for quality, comfort and hospitality in the last year, earning itself the 2023 Five-Star Major Airline rating by the Airline Passenger Experience Association (APEX), among others. Evolving to meet the demands of a rapidly shifting market, the airline has made increasing investments in its products and services, offering guests innovative cabin design, exceptional hospitality, and a growing range of destinations from its hub in Muscat.

Oman Air, the national carrier of the Sultanate of Oman, is now offering “My Space”, an option which gives Economy Class guests the opportunity to ensure that the seat next to them is vacant. The airline’s program makes it simple to travel with even more comfort and convenience. When guests check in online 48 hours before their departure, they can select their seats via an interactive seat map and choose the option to ensure at least one seat next to them is vacant. If the option is not available for guests’ chosen seats, they can select another seat that does have adjacent vacancies. More information is available at omanair.com. Guests can choose “My Space” until 3 hours before their flight’s departure time. Oman Air CEO Abdul Aziz Al Raisi said, “We are committed to providing a safe environment for our guests while offering options that will increase their comfort”. While the airline offers this choice, which is convenient and safe, it also continues to maintain its comprehensive safety program throughout all elements of the travel journey, to ensure that guests fly confidently. Oman Air Senior Vice President - Revenue Management, Pricing & Distribution Umesh Chhiber said, “Our guests appreciate flexibility and choices while they are travelling. In cooperation with our trusted partner, Plusgrade, we are giving them the opportunity to fly with more space around them”. Masks are required when guests are on board the aircraft and in Oman’s airports. Distancing is maintained while guests board and exit the aircraft, which are carefully cleaned after each flight and at the end of every day. Cabin crew all wear a full set of personal protective equipment, meal service has been modified to increase safety and a number of other steps have been taken to ensure that the airline’s guests and crew are safe at all times. Guests who are planning to depart from Oman should ensure that they are aware of all pre-departure requirements, which are provided at omanair.com, as well as the requirements at their destinations. Guests planning to travel to Oman should ensure they are aware of all requirements, which are posted at the Civil Aviation Authority website, paca.gov.om .

Oman Air has earned international recognition from a popular media outlet for providing the world's best Economy Class experience. The site, thepointsguy.com, recently ranked airlines across the globe for their Economy Class service, based on hundreds of flights taken and ranked by their journalists. The site, which debuted in 2010 to provide information about airlines' frequent flyer programmes, has become one of the world's most popular sites for travel news and content, attracting over 10 million unique visitors per month and over 3 million followers across social media platforms. In establishing the scores for Economy Class service, reviewers considered a number of factors including seat comfort and space, meal and beverage service, in-flight entertainment, cabin crew service and aircraft cleanliness. Earning praise for all facets of the flight, Oman Air outscored airlines such as Emirates, Qatar Airways and Delta, a large U.S.-based carrier. The review noted that Oman Air provided excellent seat comfort and legroom, along with high-quality food and beverage service, world-class in-flight entertainment, an amenity kit and first-rate service throughout a 787 Dreamliner flight connecting London and Muscat. The crew “were the icing on the cake of this top-class economy flight with Oman Air”, the site said. Their reviewer” woke up to find bottles of water at his feet after a nap, one of which was replaced after waking up a second time. That’s the kind of service you’d expect in First Class, not Economy”. In closing, the review said, “This Economy experience with Oman Air definitely deserves the top spot”.